Privacy Policy

Last updated: January 2025

Dash Wallet ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at wallet-dash.io (the "Site").

1. Our Privacy Commitment

We believe in privacy as a fundamental right. Our approach is simple:

• We collect minimal data – only what's necessary to operate the Site
• We anonymize data – personal identifiers are removed where possible
• We never sell your data – your information is not for sale to anyone
• We don't track individuals – we focus on aggregate analytics only

2. Information We Collect

2.1 Information You Provide

When you voluntarily submit information through our Site, we may collect:

• Contact form submissions: Name, email address, and message content
• Newsletter subscriptions: Email address only

We do not require registration to access our content, and we never ask for cryptocurrency wallet addresses, private keys, or financial information.

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain technical information:

• Browser type and version
• Device type (desktop, mobile, tablet)
• Operating system
• Pages visited and time spent
• Referring website
• General geographic location (country/region level only)

This information is collected in aggregate form and is not linked to individual identities. We use privacy-respecting analytics that do not track individual users across websites.

3. How We Use Information

We use collected information solely for the following purposes:

• To respond to your inquiries and support requests
• To send newsletters (only if you've subscribed)
• To understand how visitors use our Site (aggregate analytics)
• To improve our content and user experience
• To maintain Site security and prevent abuse

We do not use your information for targeted advertising, profiling, or automated decision-making.

4. Information Sharing

We do not sell, rent, or trade your personal information to anyone. We may share information only in these limited circumstances:

• Service providers: Trusted third parties who help operate our Site (e.g., hosting, email services), bound by confidentiality agreements
• Legal requirements: When required by law, court order, or governmental authority
• Protection of rights: To protect our rights, property, or safety, or that of others

5. Data Retention

We retain information only as long as necessary:

• Contact form submissions: Deleted after 90 days or resolution of inquiry
• Newsletter subscriptions: Until you unsubscribe
• Analytics data: Aggregated data retained for up to 24 months

You may request deletion of your data at any time by contacting us.

6. Cookies and Tracking

We use minimal cookies necessary for Site functionality:

• Essential cookies: Required for basic Site operation (session management)
• Preference cookies: Remember your choices (e.g., theme, dismissed notices)

We do not use:

• Third-party advertising cookies
• Cross-site tracking
• Social media tracking pixels

You can control cookies through your browser settings. Disabling cookies may affect some Site functionality.

7. Third-Party Links

Our Site contains links to third-party websites, including wallet providers, exchanges, and other resources. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• HTTPS encryption for all Site traffic
• Regular security updates and monitoring
• Limited access to personal data
• Secure data storage with reputable providers

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Opt-out: Unsubscribe from newsletters at any time
• Portability: Request your data in a portable format

To exercise these rights, contact us at [email protected].

10. Children's Privacy

Our Site is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Users

Our Site is operated from the United Arab Emirates. If you access the Site from outside the UAE, your information may be transferred to and processed in the UAE or other jurisdictions where our service providers operate. By using our Site, you consent to such transfers.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will post any changes on this page with an updated "Last updated" date. Significant changes will be highlighted or notified where appropriate.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: Zaabeel 1, Dubai, Building 1, Floor 6, Door 73, UAE